Shipping

Shipping Policy

Effective Date: 01st August 2024

At Oye Human, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines our shipping practices, including costs, delivery times, and other important details. By placing an order on https://oyehuman.com (the “Site”), you agree to the terms outlined in this policy.

1. Domestic Shipping (India)

Standard Shipping:

  • Cost: Free
  • Delivery Time: Typically, orders are delivered within 5-7 business days. Delivery times may vary based on your location and product availability.

Cash on Delivery (COD):

  • Cost: ₹99
  • Delivery Time: COD orders are usually delivered within 5-7 business days. The delivery time may vary depending on your location.

Note: COD service availability may vary based on your location. We reserve the right to decline COD orders in certain regions.

2. International Shipping

Flat Rate Shipping:

  • Cost: $45 USD
  • Delivery Time: International orders are typically delivered within 10-15 business days, depending on the destination country and customs processing times.

Customs and Duties:
International shipments may be subject to customs fees, import duties, taxes, and other charges imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping costs. Please check with your local customs office for more information on potential fees.

 

3. Order Processing Time

We aim to process and ship all orders within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment and estimate its delivery time.

5. Delivery Issues

If you experience any issues with your delivery, such as delays, lost packages, or incorrect items, please contact our customer support team at oye@oyehuman.com or +91-7591919910. We will work with the shipping carrier to resolve the issue as quickly as possible.

6. Shipping Restrictions

We currently do not ship to certain countries due to shipping restrictions or high customs regulations. If your location is not listed at checkout, unfortunately, we cannot ship to your area at this time.

7. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date. Your continued use of our Site after such changes constitutes your acceptance of the revised Shipping Policy.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us.